# Privacy and data

> Everything AjaxPress can send from your site, where it goes, and what triggers it. Nothing is collected from your visitors.

Source: https://arraystory.com/docs/ajaxpress/privacy-and-data/

AjaxPress doesn't send anything anywhere on its own. Every request on this page happens only after you allow it, or when you click the button that does it. None of it involves your visitors: nothing is collected from your site's front end, and AjaxPress sets no cookies for visitors.

## Diagnostics: only if you choose Allow

AjaxPress asks once, in a bar on its settings screen, whether you'll share diagnostics. You can change your answer at any time under **Settings → AjaxPress → Help → Feedback → Share usage & diagnostic data**.

If you choose **Allow**:

- Your site title, home address, admin email, active plugins and theme, WordPress, PHP and MySQL versions, server software, language, timezone and browser user agent are sent to `arraystory.com`, so we can reproduce and fix problems faster.
- Install and uninstall counts (your site's address and the AjaxPress, WordPress and PHP versions), and, once a day, which AjaxPress features are switched on (with your license key, if you have one), are sent to `api.packedge.dev`, our licensing and analytics service.

If you choose **Deny**, nothing is sent.

## Feedback: only when you submit it

The optional form shown when you deactivate AjaxPress, and the feedback form under **Help → Feedback**, send your answer, your comment, your site's address and the site details listed in the form to `api.packedge.dev`. Skipping the form sends nothing.

## Licenses and purchases: only when you use them

- **Activating or deactivating a license key** sends the key and your site's address to `api.packedge.dev`. While a key is active, AjaxPress re-checks it about once an hour while you're in its settings.
- **Plans and prices** load from `api.packedge.dev` only when you click **See plans and pricing**. Buying opens PackEdge's checkout page.
- **Download AjaxPress Pro** (the button in the 2.4.3 notice) asks `api.packedge.dev` for the AjaxPress Pro package for your license, sending your license key and site address, and your browser downloads it. AjaxPress never installs anything by itself.
- **Updates to AjaxPress Pro** are checked with `api.packedge.dev`, sending your license key and site address, the same way WordPress checks for other plugin updates.

## Video tutorials: only when you open one

**Help → Tutorials** plays videos from YouTube. Nothing loads from YouTube until you open a video. See [Google's privacy policy](https://policies.google.com/privacy).

## Super Cache by Cloudflare: only when you connect

If you connect a Cloudflare account on the **Cache** tab, AjaxPress talks to the Cloudflare API (`api.cloudflare.com`) on your behalf, to find your site's zone, install the cache Worker, and purge pages. Nothing is sent to Cloudflare until you connect.

The one-click **Connect with Cloudflare** step passes through a small authorization relay we run at `ajaxpress-oauth.astory.workers.dev`. It exists so that a secret key never has to ship inside the plugin. It exchanges Cloudflare's one-time code for an access token and hands it straight back to your site, which stores it encrypted in your database.

See [Cloudflare's privacy policy](https://www.cloudflare.com/privacypolicy/).

## Your visitors

On your site's front end, AjaxPress only changes how pages load. It doesn't collect, store or send anything about visitors, and it adds no tracking. Your own analytics and consent tools keep working as they did. See [Analytics, Tag Manager and consent banners](https://arraystory.com/docs/ajaxpress/analytics-tag-manager-and-consent-banners/).

## More

- [PackEdge privacy policy](https://packedge.dev/privacy/)
- The **Privacy & External Services** section of the plugin's [readme on wordpress.org](https://wordpress.org/plugins/ajaxpress/)